Introduction
Sky Trailway ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This policy describes how we collect, use, and share the information you provide to us in connection with our travel services and website, skytrailway.site. By using our services, you agree to the collection and use of information in accordance with this policy.
What Information We Collect
We collect information that identifies, relates to, describes, or is capable of being associated with you ("Personal Data"). This typically includes: identity data (name, passport details), contact data (email address, phone number, mailing address), financial data (payment details processed securely via third-party services, never stored directly), and usage data (website activity, preferences). This data is collected when you fill out forms, subscribe to services, or book travel packages.
How We Use Information
The information we collect is used to provide and maintain our travel services, manage your bookings, communicate with you regarding your itinerary, process payments, and improve our website and service offerings. We may also use your contact data to send promotional materials or newsletters, provided you have opted in. Your data helps us personalize your travel experience and ensure accurate service delivery.
Data Protection & Security
We implement a variety of security measures to maintain the safety of your Personal Data. These include encryption, secure server storage, and restricted access controls. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee its absolute security but commit to maintaining high standards of data protection.
Cookies & Tracking
Our website uses 'cookies' to collect information and improve our services. These are small data files stored on your device that help us analyze web traffic and user behavior. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of our Service.
Third-Party Services & Hosting
We employ third-party companies and individuals to facilitate our services (e.g., payment processors, hosting providers, local tour operators). These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Our website is hosted securely and utilizes industry-standard protocols to ensure uptime and data integrity.
User Rights & Data Requests
You have the right to access, update, or request the deletion of your Personal Data held by us. If you wish to exercise any of these rights, please contact us directly using the contact information provided below. We will respond to all legitimate requests within the timeframe mandated by applicable data protection laws.
External Links Disclaimer
Our Service may contain links to external sites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the Privacy Policy of every site you visit.
Children's Privacy
Our services are not intended for use by anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we discover that a Child has provided us with Personal Data, we will immediately delete such information from our servers.
Updates to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Email: [email protected]
Last Updated: December 2025
